About SkinsBliss
Certainly! Yes, SkinsBliss is an authentic enterprise. We take pride in offering bona fide merchandise and ensuring a dependable and reliable shopping journey for our customers.
Shipping Related Questions
After your order is processed by our system, our team conducts a comprehensive inspection to guarantee the quality of your products.
Once they clear the final quality check, they are carefully packaged and entrusted to our reliable delivery partners.
Our delivery partners diligently transport the package to your specified address as promptly as possible. Should they encounter any difficulties in reaching you or delivering at a convenient time, they will promptly communicate with you to resolve the matter.
Skinsbliss ships throughout India!
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Following are some our trusted courier partners:
1. Blue Dart – http://www.bluedart.com/
2. Shiprocket –
https://www.shiprocket.in/
Order Cancellation Questions
There are no additional charges for canceling an item or the entire order. You can cancel without incurring any separate fees.
Our team works diligently to expedite the shipping of your orders. Once payment is processed and the order is confirmed, we promptly initiate the shipping process. As a result, there is only a brief window during which you can cancel your order before it is packed and prepared for shipping. If your order has not yet been shipped, you have the option to make changes or cancel it. However, if the order has already been dispatched, you must follow our cancellation procedure. Please reach out to us via email at contact@skinsbliss.com, with the subject line “Cancellation,” and include your full name and order number. Upon receiving your details, we will initiate the cancellation process
It typically takes 5-7 days for the refund to be credited back to the same account used for payment.
If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our customer support team on support@skinsbliss.com
Return & Exchange Related
Yes! You can exchange a product if it’s damaged or expired. It will require an unboxing video as proof, please contact support@skinsbliss.com for further queries.
You have the right to return your order within 7 days with an unboxing video of the package.
While we ensure the quality and authenticity of our skincare items, we acknowledge that individual skin types may react differently to products. Consequently, we do not provide refunds for products unsuitable for your skin type. Nonetheless, our team is here to assist you in exploring alternative products better suited to your skin type.